Your privacy matters to Dorset KPA

Privacy Policy

At Dorset Kidney Patients Association (DKPA), we’re committed to protecting and respecting your privacy.

This policy explains when and why we collect personal information about you, how we use it, the conditions under which we may disclose it to others, how we keep it safe and secure and your rights and choices in relation to your information.

Any questions regarding this policy and our privacy practices should be sent by email to info@dorsetkpa.org.

Who are we?

Our website address is: https://dorsetkpa.org.

We at DKPA aim to make the life of kidney patients’ in and around Dorset more comfortable and to give support to them and their families..

In this policy ‘DKPA’, ‘we’, ‘us’ or ‘our’ means:
Dorset KPA, registered charity (no.). Registered address is 11 Herringston Barn, Dorchester, DT2 9PU.

How do we collect information about you?

We obtain information about you in the following ways:

  • Information you give us directly.
    For example, we may obtain information about you when you take part in one of our events, make a donation, apply to volunteer for us, purchase products and services or when you register to receive one of our weekly newsletters.
  • Information you give us indirectly.
    Your information may be shared with us by third parties, which might include:
    independent event organisers, for example fundraising sites like JustGiving; professional fundraisers; and subcontractors acting on our behalf who provide us with technical, payment or delivery services, our business partners, advertising networks, analytics providers and search information providers.

You should check any privacy policy provided to you where you give your data to a third party.

When you visit this Website or App

We, like many companies, automatically collect the following information:

  • Technical information, including the type of device you’re using, the IP address, browser and operating system being used to connect your computer to the internet. This information may be used to improve the services we offer.
  • Information about your visit to this website, for example we collect information about pages you visit and how you navigate the website, i.e. lengths of visits to certain pages, products of services you viewed and searched for, referral sources (e.g. how you arrived at our website).

We collect and use your personal information by using cookies on our website, more information can be found under the ‘Use of Cookies’ section below.

Social Media

  • When you interact with us on social media platforms such as Facebook and Instagram, we may obtain information about you (for example, when you publicly tag us in an event photo). The information we receive will depend on the privacy preferences you have set on those types of platforms.

What type of information is collected from you?

The personal information we collect, store and use might include:

  • your name and contact details (including postal address, email address and telephone number);
  • your date of birth;
  • information about your activities on our website and about the device used to access it, for instance your IP address and geographical location;
  • your bank or credit card details, if you make a donation online or make a purchase, your card information is not held by us, it is collected by our third party payment processors, who specialise in the secure online capture and processing of credit/debit card transactions;
  • information as to whether you are a UK taxpayer so we can claim gift aid; and
  • any other personal information shared with us.

Data protection laws recognise certain categories of personal information as sensitive and therefore requiring greater protection, for example information about your health, ethnicity and religion.

We do not usually collect sensitive data about you unless there is a clear and valid reason for doing so and data protection laws allows us to. Where appropriate, we will make it clear why we are collecting this type of information and what it will be used for.

How and why is your information used?

We may use your information for a number of different purposes, which may include:

  • providing you with the services, products or information you asked for.
  • processing donations;
  • carrying out our obligations under any contracts entered into between you and us;
  • keeping a record of your relationship with us;
  • conducting analysis and market research to better understand how we can improve our services, products or information;
  • checking for updated contact details against third party sources so we can stay in touch if you move (see the section on ‘Keeping your information up to date’ below:);
  • dealing with entries into a competition;
  • seeking your views or comments on the services we provide;
  • notifying you of changes to our services;
  • sending you communications which you have requested and that may be of interest to you. These may include information about campaigns, fundraising appeals and activities and promotions of goods and services; and
  • checking donations for the purposes of prevention of prevention of fraud or other crime;
  • processing grant or job applications.

How long is your information kept for?

  • We keep your information for no longer than is necessary for the purposes it was collected for. The length of time we retain your personal information for is determined by operational and legal considerations. For example, we are legally required to hold some types of information to fulfil our statutory and regulatory obligations (e.g. health/safety and tax/accounting purposes).

We review our retention periods on a regular basis. If you would like to know more about how long we hold your personal data for, please email us on contact@nssckpa.org

Who has access to your information?

  • We do not sell or rent your information to third parties.
  • We do not sell or share your information with third parties for marketing purposes.

However, we may disclose your information to third parties in order to achieve the purposes set out in this policy. These third parties may include:

  • Third parties working on our behalf
  • We may pass your information to our third party service providers, suppliers, agents, subcontractors and other associated organisations for the purposes of completing tasks and providing services to you on our behalf (for example to process donations and send you mailings). However, when we use these third parties, we disclose only the personal information that is necessary to deliver the services and we have a contract in place that requires them to keep your information secure and prevents them from using it for their own direct marketing purposes. Please be reassured that we will not release your information to third parties for them to use for their own direct marketing purposes, unless you have requested us to do so, or we are required to do so by law, for example by a court order or for the purposes of prevention of fraud or other crime.

Third party Product Providers we work with

  • We will not sell or exchange personal details with other organisations other than where we have a duty to share that information with third parties, regulatory or law enforcement agencies if we believe in good faith that we are required by law to disclose it in connection with the detection of crime, the collection of taxes or duties, in order to comply with any applicable law or order of a court of competent jurisdiction, or in connection with legal proceedings.

Your data protection rights

Under data protection law, you have rights including:

  • Your right of access – You have the right to ask us for copies of your personal information.
  • Your right to rectification – You have the right to ask us to rectify information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
  • Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.
  • Your right to restriction of processing – You have the right to ask us to restrict the processing of your information in certain circumstances.
  • Your right to object to processing – You have the right to object to the processing of your personal data in certain circumstances.
  • Your right to data portability – You have the right to ask that we transfer the information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you. Please contact us at contact@nssckpa.org if you wish to make a request.

Use of ‘cookies’

Like many other websites, this website uses cookies. ‘Cookies’ are small pieces of information sent by an organisation to your computer and stored on your hard drive to allow that website to recognise you when you visit. For example, we use cookies to store your country preference. This helps us to deliver a more personalised service when you browse our website and improves our services.

It is possible to switch off cookies by setting your browser preferences. Turning cookies off may result in a loss of functionality when using our website.

For more information on our cookie policy, please visit https://dorsetkpa.org/cookies/

Links to other websites

Our website may contain links to other websites run by other organisations. This policy applies only to our website, so we encourage you to read the privacy statements on the other websites you visit. We cannot be responsible for the privacy policies and practices of other websites even if you access those using links from our website.

In addition, if you linked to our website from a third party site, we cannot be responsible for the privacy policies and practices of the owners and operators of that third party site and recommend that you check the privacy policy of that third party site.

17 or Under

We are concerned to protect the privacy of children aged 17 or under. If you are aged 17 or under, please get your parent/guardian’s permission beforehand whenever you provide us with personal information.

Vulnerable Circumstances

We are committed to protecting vulnerable supporters and volunteers, and appreciate that additional care may be needed when we use their personal information. In recognition of this, we observe good practice guidelines in our interactions with vulnerable people.

Changes to this policy

Any changes we make to this policy in the future will be posted on this website so please check this page occasionally to ensure that you’re happy with the changes. If we make any significant changes we’ll make this clear on this website.

If You Have Some Spare Time And Can Help Us By Volunteering

Please Complete The Form Below And Someone Will Be In Contact

Sign Up to keep Up-to-Date with news and Events

Let's have a chat

close menu icon

Sign Up To Be Kept Up to date with events and news

Let's have a chat